If your delayed on a train check this site out.

http://www.traindelays.co.uk/index.php

Register your details, the service you travelled on, what you know about the delay and claim the compo your entitled too.

As an annual Season Ticket holder, I'm told by GNER that I'm not entitled to any compo as I get a discount at renewal to compensate me for the poor service I've received over the last 12 months. However my argument is that I can exprience delays and get nothing if they hit their targets.

I mention this because I was delayed by 1 hour 50 minutes last Friday evening. I jumped on the 18.30 just before the deadline and feeling dead pleased with myself for making it in time. The train left at sometime after 20.15 and I arrived home at 21.30 thoroughly pissed off. And GNER think it's OK to offer me nothing by way of appology.