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Archives for: August 2006, 02

Delays and Uniforms

by Fentyke @ 02/08/2006 - 20:20:06

Sadley I caught my usual 17.20 tonight only to watch the 17.30 and 17.50 pull out before us. I eventually arrived in Tinsel Town 30 minutes late.

The cause of todays distaster was firstly due to our driver still driving an inbound service which was late due to an incident in my home town of Wakefield. I usually bristle with Yorkshire pride when I here my home town mentioned but not today. Today I just cursed the place. The announcement said he had just passing through Potters Bar and was due in to KK at 17.27 and we would be leaving at 17.30. I decided to stay put as I thought we were moe likely to move before the 17.30. Wrong.

I watched the 17.30 leave and gave a glum wave at a couple of mates as they passed. We started to pull out 3 minutes later. I say started to pull out becasue we moved about 50 feet and stopped. The Guard came back on the tanoy and told us a passenger had attempted to leave the train just as we started to pull out and they had triggered the auto stop thingy. An engineer had been called and we would be moving soon. If you call 20 minutes soon then you'd have been happy. I wasn't because we were constantly told to remain seated becasue were off in a minute. How I wish I'd listened to my gut instinct to get the hell off just as soon as we were delayed.

For those of you that don't travel regularly it's always a conundrem of what to do when your delayed. You know some of the things the announcments tell you are acurate but you can't tell which ones. My advice is to follow your gut instinct. Im convinced that our guts learn each time we travel and over time, it learns to interpret the evidence a lot better than our brains. Sure they get it wrong sometimes but thats usually because there is so much miss-information flying around, you'd need to be a super computer to solve the puzzel of what to do next to get you home as easily and as quickly as possible. That or a GNER employee.

Finaly I saw what some of the money GNER raised from Parking fees, has been spent on. Remember? I mentioned a few days ago that new uniforms for crew had been ordered. Well they've obviously arrived because the train crew were all decked out in their new togs and they looked very smart too. With the exception of the fact that I'd sooner have seen them spend the money on keeping ticket prices down, the only other negative comment I'll make is that GNER are trying a little too hard to be an airline. I'd sooner have seen them put a little effort into them developing their own identity. Still, that's just my view.


 
 

Friday through to Wednesday

by Fentyke @ 02/08/2006 - 09:13:19

I forgot to mention what my journey with South Western was like last Friday so I'm doing it now.

I arrived at Waterloo a good half hour before my train was due. Good job too. The queues for the ticket office and ticket machines were as long as the longest queue in long queue town. I opted for the ticket office as strangely they looked to be moving slightly quicker than the machines.

I ended up waiting 15 mins but in that time my admiration for the staff grew by the minute. These guys must go home ready to scream. The patience they had with some of the idiot customers is unbeleivable. Especially the foreigners.

I got on my train easily enough and was pleasantly surprised by how new, clean, comfey and air conditioned it was. Sadley whilst we left on time, we arrived 15 mins late.

It was a lot better on the way home though. The train was packed being 5.30ish but not to the point of heaving. Anyway it arrived at Ascott and Waterloo right on time.

It wasn't until I got to Kings Cross at about 18.40 that I got a real taste of what it's like to be delayed for hours on end. As I ran to the platform I noticed the 18.30 had left so I jumped into first class and took a seat. Being a little merry I though I'd enjoy the luxuary and used one of my upgrade voucher thingys (We get 4 per year)and sat down with the latest FHM. Every 15 mins the conductor announced his and GNER's apopolgies and said we couldn't leave because the crew and driver had not arrived on a late running inbound service.

They eventually arrived and we left 1 hour 50 minutes late. Unfortuantely, being an annual season ticket holder, I don't get any compensation from GNER becasue aparently I'll get my compo when I renew my ticket and they give me a discount for missing their targets. What I don't like though is the fact that over the course of a year, I can be delayed for hours but GNER can still hit their targets meaning I don't get anything by way of a financial appology from GNER.

Something not right there I think.

It's not a bloody moped. Alright?

by Fentyke @ 02/08/2006 - 08:57:32

The next C U Next Tuesday that calls my Vespa a moped is gonna cop a right mouthful.

For the benefit of my missus and all the other people who've insulted my new baby over the last couple of weeks -

A Vespa is a Motorised Scooter. It's not a childs toy, not a mobility aid and most certainly not a Moped or motorised push bike.

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