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Archives for: May 2008

The parking ticket plot thickens

by Fentyke @ 28/05/2008 - 09:09:30

I've been chatting with a number of other commuters who also picked up a parking ticket last week and learnt a whole lot more.

1. At least 1 person has already had their ticket revoked by station staff yet the same people have told most this wasn;t possible.
2. Most people intend to pay the ticket and appeal.
3. A few have got hold of NXEC directors home addresses via the Companies House Website and will be writing directly to them.
4. Most beleive propper, lawful signage and notices were erected Friday Lunchtime.
5. Not one NXEC employee will admit that they weren't there on Thursday morning when we all parked yet each and every one knows they weren't.
6. At least 5 other people are considering switching to FCC as a direct result of NXEC's actions. Thats £27500 worth of lost revenue
7. One person is going to send payment in pennies, another intends to write out 60 cheques of 50p and another intends to travel up to York to pay in person and give them a piece of his mind.
8. Everybody I spoke to is insensed at the way NXEC have handled this. All said they would have been happy to stop parking in that area had NXEC asked us not too.
9. All feel the places we're now parking are too small and woefully inadequate. This was proven this morning when the parking area to the south of the station was full by 06.55 despite being helf flooded. I myself had to park in and inch of water and thanked my lucky stars I wore boots and not shoes or trainers.

All in all, everybody seems to be agreived about the same things but all intend to deal with it slightly diferently. Personally I like the idea of writing to ALL the Directors and paying in multiple cheques but I'm out of the office most of today so can't get to the companies house website until this evening. If anybody else can, please post their details here and I'll put them on a full post later.


 
 

Watch where you park - The wankers have found a new revenue stream

by Fentyke @ 22/05/2008 - 17:44:50

I fucking hate NXEC today. So much so that I am now seriously considering showing how anoyed I am by doing the only thing NXEC might, just might, pay attention too and that's switch to FCC.

After nearly 4 years of parking my scooter in the same place, I got back this evening to find I've incurred a Parking fine of £30 if paid within 14 days or £60 if not. Why have I got a parking fine? I'm not sure and from the useless conversations with the many equally useless NXEC employees I've spoken to today, neither do they.

Very near to where I park, there are 2 signs clearly stating that parking is prohibited in that area. What's not clear is exactly what area is covered by these signs so being the good honest person that I am, I never park anywhere near the signs. What's also not clear is what will happen if you do park there. It doesn't tell you if they will clamp or issue a fine. I know the answer now alright.

There are a number of issues that have insensed me today. Firstly, NXEC have without warning enforced a parking restriction in an area that to my knowledge, has never been enforced before. Secondly they have done this without warning. Thirdly, There is no warning what the penalties are or if indeed there is a penalty and i'm not sure if it legal to do that. Also, it's obvious to one and all that the people parking there are commuters who spend far more money with them than 90% of their other customers. Therefore they done this to their most valuable customers, again without warning. Next comes the many useless cunts I've had the mispleasure of speaking to today who quite frankly and quite obviously couldn't give a toss about customers and service. First there was the useless tosser in the ticket office, then there was the useless prick on the platform, then there was the useless twat in customer services, then there was the useless knobhead on the switchboard at head office and i'm sure there would have been a useless cunt at NXEC debt recovery had they bothered to pick up the phone.

As there were roughly 30 bikes parked there today, all of them regulars, that's £900 minimum they've raked in. I urge each an everyone of you who read this blog to ring or write to David Franks, Managing Director of NXEC. He can be contacted on 08457 225 333 or write to David Franks, Head Office, National Express East Coast, Station Road, York, YO1 6HT. Don't forget to mark it private and confidential so it stands a better chance of him actually reading it.

All in all a very, very bad and sour experience.

NXEC - Stick it up your fat arses your complete and utter bastards.

I've been busy OK

by Fentyke @ 20/05/2008 - 17:01:05

I've got to say sorry for the lack of posts lately. Work and family have taken over of late so i've had no time to dedicate to the blog. Hopefuly things should be getting back to normal soon so I should be posting a bit more regularly.

One thing I will say concerns the 07.20 which has nnow become the 07.17. Whilst I knew NXEC were issuing a new timetable, neither GNER nor NXEC had ever changed the times of the morning commuter services so i wasn;t expecting to have to rush when I arrived at the station yesterday morning. But rush I did, straight over to platform 3.

This change hasn;t gone down well with the regulars either. Like me they're not too keen on the train arriving 3 mins earlier (and so far it has) they don't like having to walk over to platform 3 where there is no shelter from the elements and they don;t like the fact that it's scheduled to arrive at 08.11 which is exactly the same time as it did when it was the 07.20. Personally I could give a monkeys. All I'm saying is that many passengers haven't greeted this change with open arms.

Can we have one of these

by Fentyke @ 20/05/2008 - 16:54:42

Passengers to meet rail managers
Rail passengers in Norfolk and Cambridgeshire will have the chance to praise services or vent frustrations.

National Express East Anglia is holding "meet the managers" sessions at Norwich station later with another at Cambridge station on Wednesday.

The company said it hoped to learn from passengers' experiences and would use the information to improve services.

A spokesman said more sessions had been planned at local stations including Diss, Braintree, Ipswich and Witham.
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Personally, I think NXEC would benefit from a similar exercise in Peterborough.

Questions....

by Penfold @ 15/05/2008 - 06:36:56

- Does anyone know why the 0610 slows down to a crawl at pretty much the same point every morning (about 0635)?

- Is it just me, or has the on-train WiFi been a tad flaky of late? The 0610's WiFi seems to come and go once every 5 mins, and several of the later afternoon trains never give me a working IP.

new Timetable from 18 May

by Penfold @ 13/05/2008 - 12:40:58

http://www.nationalexpresseastcoast.com/Travel-Information/ - yes, despite not saying so until you look at one online, these are the NEW timetable.

0720 folks please note it's going to become the 0717.